PRELIMINARY INFORMATION FORM

 PRELIMINARY INFORMATION FORM

1. Seller’s Information

Title: ECCO AYAKKABI TİCARET LİMİTED ŞİRKETİ
(Central Reg. Sy. No : 0323051226300018)
Address: Esentepe Mah. Büyükdere Cad. Bahar Sok. No:13
River Plaza Kat:5 Bağımsız Bölüm No:10
Şişli / Istanbul
Phone: 02123391616-17
Fax: 
E-mail: TR-info@ecco.com

Bank Account:   Garanti Bankası
73 - 6293048 GÜLTEPE
TR91 0006 2000 0730 0006 2930 48

2. Product Specifications
The basic properties of the Product are explained on the product page/pages No. [ProductCode] available on the website “http://tr.ecco.com/”.
3. Information of the Sales Price, Payment and Delivery
3.1 The information on the type, brand/model, quantity, sale price, payment method, delivery and invoice of the product subject to sale is provided below:

 
Payment Method: The BUYER chooses a payment method from one of the following methods: Credit Card  (Visa, MasterCard, etc.), Bank Card and bank remmittance/EFT.
Delivery Address : [Adres]
Person to Receive Delivery: [AdSoyad]
Invoice Address: [AdresBil]
3.2 The BUYER shall be obliged to pay the total amount indicated in article 3  upon submitting the order. If the Bank Remittance/EFT option is checked and the remittance/EFT for orders does not clear within 2 (two) business days of the order date, the order will be cancelled. Regarding the processing of orders, the time of the collection of the payment from the relevant means of payment shall be taken as the basis rather than the time the order is submitted.

3.3 We do not accommodate sales outside the borders of the Republic of Turkey. If the courier firm to make the delivery does not have a branch where you are located, then you will be required to pick up the product from another designated branch of the courier firm close to you.

3.4 The courier fees regarding the delivery of the product shall be paid by the BUYER. In case the BUYER is not available at the indicated address at the time of the delivery, the SELLER shall be deemed to have fully performed its obligations. The SELLER shall not be responsible for any losses that might be incurred due to the late delivery of the product or any charges that might be incurred due to the product remaining at the courier firm and/or the return of the product to the SELLER.

3.5 The delivery shall be affected upon ensuring the availability of the stock item and soon after the credit of the product price is posted to the account of the SELLER. The SELLER delivers the product subject to this contract at the latest within a 30 (thirty) day legal period, in compliance with the properties indicated in the order, together with the warranty documents and user’s guide, if any.

3.6 To affect the delivery of the product subject to contract, the BUYER hereby accepts and undertakes to confirm this Preliminary Information Form in electronic environment and that if for any reason the BUYER cannot pay the product price and/or payment is cancelled in the bank records, the SELLER’s obligation to deliver the product should cease.

4. Right of withdrawal

4.1. The BUYER, in distance contracts regarding the sale of a product, for a period of 14 (fourteen) days starting from the date of delivery of the product to the BUYER or the person/entity at the address indicated by the BUYER, may exercise the right of withdrawal from the contract without the need to justify this decision or pay a penalty. Any expenses that may arise from the exercise of the right of withdrawal are borne by the SELLER. Although it is sufficient to issue a written notice to exercise the right of withdrawal to the SELLER within the period of 14 (fourteen) days granted to do so, the burden of proof that the said right is exercised rests with the BUYER.

4.2. The BUYER may inform the SELLER when exercising the right of withdrawal by (i) relaying the filled in return form to the following address of the SELLER:  Istanbul – Levent branch   Buyukdere St. Dedekorkut st. No:15 2. Basement floor OzdilekPark Levent – ISTANBULor (ii) filling in the return form that could be accessed through the website.
 
4.3. The right of withdrawal cannot be used for products which are not used in accordance with the instructions for use, produced as per the special requests and demands of the customer or custom made by implementing changes or additions to the products, or whose packaging, seal or wrapping is opened and is also not suitable for returns due to health and hygiene related reasons. Exercising right of withdrawal in regards to any shoes (short or tall boots, etc. are included), handbags, wallets, belts and similar products would be dependant on the packaging of the product remaining intact, the product remaining unused and its resale potential not being jeopardized.

4.4. In the case of exercising the right of withdrawal, the following would be required:
a. The original of the invoice that has been delivered to either the 3rd party or the BUYER (if the invoice has been issued in the name of an entity then it has be sent back together with a return invoice. If the return invoice is not relayed, the returns of the orders with invoices issued in the name of an entity shall not be completed.)
b. The Return Form (delivered to the customer together with the product) that is appropriately filled in and signed by the BUYER and the box, packaging and, if any, the standard accessories of the product to be returned, must be delivered to the address of the SELLER, provided above, with the product.
c. 
4.5. If the original of the product invoice (or for entities a separate return invoice) is not sent with the product to the SELLER, the return shall not be processed and the product will be re-sent to the BUYER with the delivery charges collectible from him/her. The invoice to be returned to the SELLER together with the product shall be marked as the “Return Invoice” by the BUYER before being signed.

4.6. The BUYER is required to return the product to the SELLER within 10 (ten) days of exercising his/her right of withdrawal. If the product is returned by means of UPS courier firm, the BUYER shall not be responsible for the expenses of the return.

4.7. On the other hand the SELLER shall refund the cost of the product through means of initial payment made by the BUYER within 14 (fourteen) days as of receipt of the withdrawal/return notice. The BUYER shall be obliged to indemnify any losses of the SELLER in case the BUYER acts in violation of the Law on the protection of Consumers and related Regulations.

5.  Term of Validity
The prices quoted and promises made on the site “http://tr.ecco.com/” in regards to the product indicated in this form shall be valid until further update and change. On the other hand prices announced to be valid for a specific period of time shall be in effect until the expiry of that particular period.
6. Complaints and Recourse to Legal Means
6.1. If the BUYER has any complaints regarding the product, he/she will be required to submit the product subject to the complaint to one of the stores of the SELLER at the tr.ecco.com address as he/she relays his/her complaint in writing. The Store Supervisor shall draft a memorandum regarding the product complaints and have the specialists conduct an investigation into the issue. Unless a decision is reached for the exchange, repair or refund of the product as a result of the inspection conducted, the product subject to the complaint shall under no condition be taken delivery of either by the SELLER or the store employees.
6.2. If a dispute arises due to a consumer complaint, then an application can be made to the Consumer Arbitration Panels or Consumer Courts available at the place of residence of the consumer or the place of the transaction within the monetary limits set by the Ministry of Customs and Commerce or  the related Institutions.
7. Exceptions
The provisions of this Preliminary Information Form that provide legal protection to the BUYER as per the Law No. 6502 on the Protection of Consumers, shall only be valid and applicable when the BUYER is a consumer, however, such provisions shall not be applicable among the parties when the BUYER cannot be considered a consumer within the scope of the Law No. 6502.

THE BUYER HEREBY ACCEPTS AND ACKNOWLEDGES TO HAVE READ THE INFORMATION PROVIDED IN THE PRELIMINARY INFORMATION FORM PRIOR TO THE CONFIRMATION OF THE ORDER, AND THAT THE ORDER PLACED MEANS A LIABILITY TO MAKE THE CORRESPONDING PAYMENT AND AS SUCH EXTENDS THE REQUIRED CONFIRMATION IN ELECTRONIC ENVIRONMENT. THE BUYER BY ELECTRONICALLY CONFIRMING THIS PRELIMINARY INFORMATION FORM CONFIRMS TO HAVE RECEIVED THE INFORMATION ON THE ADDRESS, BASIC SPECIFICATIONS AND PRICES (INCL. TAXES) OF AND PAYMENT AND DELIVERY METHODS FOR THE PRODUCTS ORDERED AS REQUIRED TO BE SUPPLIED BY THE SELLER TO THE BUYER PRIOR TO THE EXECUTION OF THE DISTANCE SALES CONTRACT IN FULL AND ACCURATE FORM.

SELLER: ECCO AYAKKABI TİCARET LİMİTED ŞİRKETİ

BUYER:
Name-Surname : [AdSoyad]
E-mail : [Eposta]
Date : [Date]